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Key Personnel Phone Directory

  • Texas Lottery and Charitable Bingo

  • Street Address - 1801 Congress Avenue, Suite 6.403, Austin, TX 78701
  • Mailing Address - P.O. Box 16630, Austin, TX 78761-6630
  • Main Switchboard 512-344-5000
  • Lottery Customer Service Information 800-375-6886
  • Bingo Customer Service Information 800-246-4677

LOTTERY & CHARITABLE BINGO DIVISION

Contact Name Email Phone
Interim Lottery & Charitable Bingo Operations Deputy Executive Director Rey, Sergio sergio.rey@lottery.state.tx.us 512-344-5358
Executive Assistant Zamora, Myra myra.zamora@lottery.state.tx.us 512-344-5466
Fax     512-478-3682

LOTTERY OPERATIONS

Contact Name Email Phone
Interim Lottery Operations Director Stuckey, Kelly kelly.stuckey@lottery.state.tx.us 512-344-5167
Executive Assistant Mendoza, Merry  merry.mendoza@lottery.state.tx.us 512-344-5329
Drawings & Validations Manager Page, Ray ray.page@lottery.state.tx.us 512-344-5355
Products Manager Russ, Will will.russ@lottery.state.tx.us 512-344-5386
Interim Retailer Services Manager Byrd, Michelle michelle.byrd@lottery.state.tx.us 512-344-5425
Security Manager Snell, Amy amy.snell@lottery.state.tx.us 512-344-5462
Advertising & Promotions Manager  Moreno, Heidi heidi.moreno@lottery.state.tx.us 512-344-5139
Fax – Accounting and Tax Enforcement     512-344-5253
Fax – Customer Service     512-344-5080
Fax - CAMP     512-344-5031
Fax - Claim Center     512-344-5151

CHARITABLE BINGO OPERATIONS

Contact Name Email Phone

Charitable Bingo Operations Director

Castanuela, LaDonna ladonna.castanuela@lottery.state.tx.us 512-344-5155
Executive Assistant Medina, Marie marie.medina@lottery.state.tx.us 512-344-5035 
Charitable Bingo Operations Deputy Director Cohn, Vivian vivian.cohn@lottery.state.tx.us 512-344-5172
Bingo Customer Service Information bingo.services@lottery.state.tx.us 800-246-4677
Fax - Bingo     512-344-5142

ENFORCEMENT

Contact Name Email Phone
Director Graham, John john.graham@lottery.state.tx.us 512-344-5442
Executive Assistant Hendrix, Andrea andrea.hendrix@lottery.state.tx.us 512-344-5339

MEDIA RELATIONS

Contact Name Email Phone
Media Relations Director Helm, Steve steve.helm@lottery.state.tx.us 512-344-5283
mediarelations@lottery.state.tx.us
Fax     512-344-5490
Contact Name Email Phone
Interim Lottery & Charitable Bingo General Counsel Rienstra, Deanne deanne.rienstra@lottery.state.tx.us 512-344-5205
Executive Assistant Lossman, Tarah tarah.lossman@lottery.state.tx.us 512-344-5324
Open Records Coordinator Godfrey-Weidig, Elizabeth elizabeth.godfrey-weidig@lottery.state.tx.us 512-344-5121
Fax - General Counsel     512-344-5189

INTERNAL AUDIT

  Name   Phone
  McConnell & Jones   713-968-1657

OFFICE OF THE CONTROLLER DIVISION

Contact Name Email Phone
Lottery & Charitable Bingo Accounting Manager VACANT
Lottery & Charitable Bingo Financial Analysis Manager  Guarnero, Annika annika.guarnero@lottery.state.tx.us 512-344-5103
Fax - Office of the Controller     512-344-5066
Fax - Accounts Payable     512-344-5338

INFORMATION TECHNOLOGY DIVISION

Contact Name Email Phone
Director Cannaday, Jason jason.cannaday@lottery.state.tx.us 512-344-5179
Executive Assistant Simpson, Mary Beth marybeth.simpson@lottery.state.tx.us 512-344-5195
Fax-IT     512-344-5101

AGENCY OPERATIONS & OUTREACH DIVISION

ADMINISTRATION

Contact Name Email Phone
Administration Director Vacant
Executive Assistant  Minnard, Lillian lillian.minnard@lottery.state.tx.us 512-344-5473 
Fax - Administration     512-344-5254
Facilities Manager Vacant
Contracts & Procurement Coordinator Rylee, Juanita juanita.rylee@lottery.state.tx.us 512-344-5184
Fax – Contracts, Procurement, and HUB 512-344-5064

HUMAN RESOURCES

Contact Name Email Phone
Interim Human Resources Director Thomas, Jan jan.thomas@lottery.state.tx.us 512-344-5243
       
Fax – Human Resources     512-344-5240

OFFICE OF STRATEGIC COMMUNICATIONS

Contact Name Email Phone
Governmental Affairs Liaison Villaseñor, Melissa melissa.villasenor@lottery.state.tx.us 512-344-5230
Governmental Affairs Liaison Reinig, Fritz fritz.reinig@lottery.state.tx.us 512-344-5161
Fax – Governmental Affairs     512-344-5107