Customer Service

800-37LOTTO (800-375-6886)

Main Switchboard

512-344-5000

Fax

512-344-5080

e-mail

customer.service@lottery.state.tx.us or Send an Email

Retailer e-mail Retailerwebhelp@lottery.state.tx.us

Street Address

Texas Lottery Commission Headquarters
1801 Congress Avenue, Suite 6.403
Austin, Texas 78701

Mailing Address - General Correspondence

Texas Lottery Commission
P.O. Box 16630
Austin, TX 78761-6630

File a complaint online

You may file a complaint with the Texas Lottery Commission online or download the complaint form and submit the form via postal mail or fax.

Key Personnel

Key Personnel Phone Directory

Phone

800-BINGO-77 (800-246-4677)

Fax

512-344-5142

e-mail

bingo.services@lottery.state.tx.us or Send an Email

Main Switchboard

512-344-5000

Street Address

Texas Lottery Commission Headquarters
1801 N. Congress Avenue
Austin, Texas 78701

Mailing Address - All Bingo Correspondence

Charitable Bingo
P.O. Box 16630
Austin, TX 78761-6630

File a complaint online

You may file a complaint with the Charitable Bingo Division online or download the complaint form and submit the form via postal mail or fax.

Key Personnel

Key Personnel Phone Directory

Lottery Claim Center (Claim Forms/Tickets); Security Division

Texas Lottery Commission
P.O. Box 16600
Austin, TX 78761-6600

Lottery Retailer Correspondence; All Lottery Commission divisions (except Security)

Texas Lottery Commission
P.O. Box 16630
Austin, TX 78761-6630

Lottery License Correspondence

Texas Lottery Commission
P.O. Box 16660
Austin, TX 78761-6660

Public Information Requests - Texas Lottery Commission

Texas Lottery Commission
Public Information Coordinator
P.O. Box 16630
Austin, Texas 78761-6630

Bingo Regional Offices

Click here for Bingo Regional Offices

Texas Lottery Claim Centers

Click here for Claim Center locations