Program Directory
Texas Lottery
Customer Service
800-37LOTTO (800-375-6886)
Main Switchboard
512-344-5000
Fax
512-344-5080
customer.service@lottery.state.tx.us or Send an Email
Retailer e-mail Retailerwebhelp@lottery.state.tx.us
Street Address
Texas Lottery Headquarters
1801 Congress Avenue, Suite 6.403
Austin, Texas 78701
Mailing Address - General Correspondence
Texas Lottery
P.O. Box 16630
Austin, TX 78761-6630
You may file a complaint with the Texas Lottery online or download the complaint form in English or in Spanish and submit the form via postal mail or fax.
Key Personnel
Charitable Bingo Division
Phone
800-BINGO-77 (800-246-4677)
Fax
512-344-5142
Main Switchboard
512-344-5000
Street Address
Texas Lottery Headquarters
1801 N. Congress Avenue
Austin, Texas 78701
Mailing Address - All Bingo Correspondence
Charitable Bingo
P.O. Box 16630
Austin, TX 78761-6630
You may file a complaint with the Charitable Bingo Division online or download the complaint form in English or in Spanish and submit the form via postal mail or fax.
Key Personnel
Other Mailing Addresses
Lottery Claim Center (Claim Forms/Tickets); Security Division
Texas Lottery
P.O. Box 16600
Austin, TX 78761-6600
Lottery Retailer Correspondence; All Lottery divisions (except Security)
Texas Lottery
P.O. Box 16630
Austin, TX 78761-6630
Lottery License Correspondence
Texas Lottery
P.O. Box 16660
Austin, TX 78761-6660
Public Information Requests - Texas Lottery
Texas Lottery
Public Information Coordinator
P.O. Box 16630
Austin, Texas 78761-6630
Fax Numbers
Deputy Executive Director:
512-344-5358
Charitable Bingo:
512-344-5142
Customer Service:
512-344-5080
Claim Center:
512-344-5151
Accounting and Tax Enforcement:
512-344-5253
Office of the Controller:
512-344-5066
Accounts Payable:
512-344-5338
CAMP:
512-344-5031
Information Technology:
512-344-5101
Contracts, Procurement, and HUB:
512-344-5064
Administration:
512-344-5254
Human Resources:
512-344-5240
General Counsel:
512-344-5189
Media Relations:
512-344-5490
Governmental Affairs:
512-344-5107
Regional Offices
Bingo Regional Offices
Texas Lottery Claim Centers